Previous incidents
Admin Server and Notification Server are down
Resolved Oct 21 at 08:14pm GMT+6
Notification Server recovered.
3 previous updates
Notification Server is down
Resolved Oct 16 at 12:15pm GMT+6
Notification Server recovered.
1 previous update
Notification Server is down
Resolved Oct 15 at 07:44am GMT+6
Notification Server recovered.
1 previous update
Admin Server is down
Resolved Oct 11 at 01:15pm GMT+6
Admin Server recovered.
1 previous update
CDN Server is down
Resolved Oct 07 at 07:20am GMT+6
CDN Server recovered.
1 previous update
CDN Server is down
Resolved Oct 06 at 03:24pm GMT+6
CDN Server recovered.
3 previous updates
CDN Server is down
Resolved Oct 04 at 10:45am GMT+6
CDN Server recovered.
1 previous update
Admin Server is down
Resolved Oct 03 at 07:20pm GMT+6
Admin Server recovered.
3 previous updates
Admin Server, Notification Server, and 1 other service are down
Resolved Oct 01 at 12:23pm GMT+6
Admin Server recovered.
7 previous updates
Notification Server is down
Resolved Sep 28 at 07:39am GMT+6
Notification Server recovered.
1 previous update
Admin Server, Notification Server, and 1 other service are down
Resolved Sep 26 at 11:40am GMT+6
Notification Server recovered.
5 previous updates
Admin Server and Notification Server are down
Resolved Sep 26 at 05:03am GMT+6
Admin Server recovered.
3 previous updates
Admin Server, Notification Server, and 1 other service are down
Resolved Sep 22 at 03:51pm GMT+6
Admin Server recovered.
4 previous updates
Admin Server and Notification Server are down
Resolved Sep 10 at 07:17pm GMT+6
Admin Server recovered.
5 previous updates
Admin Server, Notification Server, and 1 other service are down
Resolved Sep 09 at 12:00pm GMT+6
CDN Server recovered.
5 previous updates
Admin Server is down
Resolved Sep 08 at 08:56am GMT+6
The connectivity issue affecting our Admin Server has been fully resolved. The problem has been resolved within approximately 5 minutes across all regions, and all monitoring checks are now returning successfully. Services are fully operational, and no further impact is expected.
We appreciate your patience and understanding.
1 previous update
Admin Server and Notification Server are down
Resolved Sep 02 at 03:24pm GMT+6
Our Admin and Notification servers have fully recovered and are operating normally.
What happened: the servers went down for about 6 minutes due to an accidental network outage at the data center where they are hosted. During this time, users from different regions saw SSL peer certificate errors and multiple 404 page not found responses. Since this issue originated from the data center’s network, there was nothing we could do on our end to prevent it.
We apologize for the inconvenience cau...
1 previous update
Notification Server is down
Resolved Aug 31 at 01:00pm GMT+6
Notification Server recovered.
What happened:
The Notification Server incident occurred when the server was down, resulting in errors indicating it couldn't connect. The issue was identified from various locations, including Asia, Australia, and Europe. The monitors reported recovery shortly after, and the incident was automatically resolved within minutes.
1 previous update
Notification Server is down
Resolved Aug 28 at 05:26am GMT+6
Notification Server recovered.
What Happened:
The Notification Server was down due to receiving an unexpected HTTP status code, with a 404 "page not found" error triggered by multiple monitoring checks from different locations. The issue was addressed automatically as the monitor recovered after a brief period. A member of the IT team acknowledged and confirmed the incident's resolution shortly after.
1 previous update