Previous incidents

Notification Server recovered.

Notification Server recovered.

Admin Server recovered.

Admin Server recovered.

Admin Server recovered.

CDN Server recovered.

The connectivity issue affecting our Admin Server has been fully resolved. The problem has been resolved within approximately 5 minutes across all regions, and all monitoring checks are now returning successfully. Services are fully operational, and no further impact is expected.

We appreciate your patience and understanding.

Our Admin and Notification servers have fully recovered and are operating normally.

What happened: the servers went down for about 6 minutes due to an accidental network outage at the data center where they are hosted. During this time, users from different regions saw SSL peer certificate errors and multiple 404 page not found responses. Since this issue originated from the data center’s network, there was nothing we could do on our end to prevent it.

We apologize for the inconvenience cau...

Notification Server recovered.

What happened:
The Notification Server incident occurred when the server was down, resulting in errors indicating it couldn't connect. The issue was identified from various locations, including Asia, Australia, and Europe. The monitors reported recovery shortly after, and the incident was automatically resolved within minutes.

Notification Server recovered.

What Happened:
The Notification Server was down due to receiving an unexpected HTTP status code, with a 404 "page not found" error triggered by multiple monitoring checks from different locations. The issue was addressed automatically as the monitor recovered after a brief period. A member of the IT team acknowledged and confirmed the incident's resolution shortly after.